Here at TCG, we consider ourselves fortunate to be in a unique position with a solution for digital record keeping that has historically been challenging to solve. One of the bigger issues we see is that even so-called leaders and influencers in the enthusiast/hobby car world is a lack of understanding about the importance of digitized records and how they should serve the interests of owners, present and future.
Recently, Doug Tabbutt of Switch Cars talked about how a 911 GT3 his dealership has had the privilege of selling more than once came with omissions in the service record file. He knows this because Doug has built, to his credit, an encyclopedic-knowledge base of all 996/997 GT cars in his GTvault database. So, Doug believes that because the dealer that sold the car after him omitted some records that you can't rely on service records to tell a car's story - and that he could "fix" this thanks to holding the records in his hand.
Two problems: one, he only possesses this knowledge for a very small group of limited-production cars that rarely come up for sale. And two, when the records are held by the dealer or a broker like Doug, this problem WILL continue to occur. When the records are digitized and held by a third-party - like the car's actual owner - transparency is maintained. This is what The Common Gear provides, as the records are in the hands of the private owners and fully transferable from caretaker to caretaker.
The issue of records "deletion" will never be solved. Even if you still hand a bunch of 3-ring binders over to the next caretaker, you can strip out any paper records that could prove problematic. But leaving the records entirely in the hands of dealers (and let's be clear - Doug IS a dealer), you will forever be exposing private owners to the perils of records manipulation.